Glownovia Return & Refund Policy

At Glownovia, we want you to be satisfied with your purchase.

Returns

• Returns are accepted within 3 days of delivery.
• Products must be unused, unopened, and in their original condition.
• Products must not be damaged, worn, altered, or used.
• The original packaging and any included accessories must be returned.
• A valid order number or proof of purchase is required.

Non-Returnable Items

We cannot accept returns for products that are:

• Used or opened
• Damaged by the customer
• Altered or modified
• Missing original packaging or accessories
• Returned after 3 days of delivery

Refunds

Once we receive and inspect the returned product, we will confirm whether it qualifies for a refund.

Approved refunds will be issued to the original payment method. Refund processing time may depend on your bank or payment provider.

Contact Us

For return requests, please contact Glownovia Customer Support within 3 days of delivery and provide your order number and reason for the return.